.Five9 (FIVN) has actually been rewarded the 2024 Aragon Investigation Development Honor for Artificial Intelligence Connect with Centers and also called an Innovator in pair of Aragon Research Entire world reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025. The provider was realized as the most critical vendor in the artificial intelligence Broker Platforms report.At the primary of Five9’s development is their vision for The NEW CX, where AI Agents and AI-empowered Person Representatives collaborate to supply hyper-personalized customer knowledge. The firm lately offered brand-new innovations featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use modern technology in market advancement as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Advancement Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Agents AI et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named an Innovator in The Aragon Research Study World for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Research Entire World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX System, has been called a champion of the 2024 Aragon Research Study Technology Award for AI Call Centers. Additionally, Five9 has been named a Forerunner in pair of Aragon Research Globe reports: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Call Facility, 2025. This awareness from Aragon Research emphasizes Five9’s placement as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 document jobs Five9 as the absolute most
tactical provider measured in
the record, realizing Five9 s key vision for AI-driven innovation in CX. At the core of the advancement is actually Five9’s goal for The brand new CX where AI Brokers and also AI-empowered Human being Agents team up to deliver hyper-personalized, easy customer adventures. By empowering services to provide transformative customer interactions while lessening costs and strengthening performance, Five9 is setting brand new standards for AI-powered services in the contact center market.
AI is actually foundational for producing exceptional client experiences, and also our team are actually honored to be pinpointed by AragonResearch as ingenious for our attempts to drive the smart contact facility ahead, mentioned Jonathan Rosenberg, Chief Modern Technology Officer and also Director of AI, Five9. Our emphasis has actually been actually, as well as will definitely continue to be, assisting organizations provide those adventures with simple devices and also abilities. Along with each brand new innovation, our company take an advance for each Five9 and for the industry all at once.
The Aragon Research study Advancement honor recognizes providers leveraging speculative use of technology to certainly not simply conform as markets transform, however to definitely disrupt as well as educate exactly how their markets will definitely grow. Five9 was actually officially offered along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors event.Five9’s commitment to development, particularly its eyesight for blending AI Agents and also AI-empowered Person Brokers, is specifying a brand new criterion for exactly how services may provide hyper-personalized and also seamless consumer experiences, said Jim Lundy, Owner, Chief Executive Officer as well as Lead Professional, Aragon Investigation. This honor and also record recognition builds on Five9’s commitment to delivering AI innovations for CX.
Previously this year, the firm launched new improvements, featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Representatives, that improve the way providers move toward CX, driving much better outcomes for both consumers and also agents. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, supplies a comprehensive rooms of options to energy AI-elevated client knowledge that deliver much better service outcomes and also Take Joy to CX.
Our unified cloud-native offering allows hyper-personalized client adventures and also even more encouraged workers, bring in every consumer communication a lot more hooked up, simple and easy, and also personal. Depended on by 2,500 +consumers as well as 1,400+ companions worldwide, Five9 brings together the energy of AI, our system, and our individuals to drive AI-elevated CX.To find out more, visit www.five9.com. Engage with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Legal rights Reserved.
The identification of an Aragon Investigation honor winner is actually not a promotion by Aragon Research study of any vendor, product, or even solution. View source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major honors did Five9( FIVN) succeed in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Research Study Development Honor for AI Get In Touch With Centers as well as was named a Forerunner in pair of Aragon Research study Globe records: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025.
What new AI items did Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to completely transform consumer expertise control.How performs Five9’s( FIVN )BRAND-NEW CX eyesight effect client service? Five9’s brand-new CX sight mixes AI Brokers with AI-empowered Human Agents to deliver hyper-personalized, easy consumerexpertises while lowering costs and also strengthening productivity.
What was actually Five9’s( FIVN) strategic position in the Aragon Research study Globe 2025 report? Five9was placed as the most strategic provider in the artificial intelligence Agent Platforms in the ICC, 2025 file, identifying their key vision for AI-driven advancement in CX. When did Five9( FIVN) acquire the AragonAnalysis Technology
Award
?
Five9 was actually officially presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.